Skip to main content
Woman standing in her kitchen looking at her phone while it's charging
AT&T Protect Advantage

Get to know your benefits

Woman pairing a device with her phone

New device setup

If you find yourself asking, “How do I…,” “Can I…,” or “Help!” a ProTech is ready to answer your questions. Our ProTech experts can assist in activating your device, transferring your info, and setting up voicemail.

A man picking up his dropped phone with a cracked screen

Replace or repair

Don’t let a lost or damaged device ruin your day. With an unlimited number of claims and $0 screen and back glass repairs1 for eligible devices, you can have your phone repaired or replaced as soon as the same day2.

Performance Promise

Keep your device running at its best with periodic checkups and in-person sessions to improve speed, signal and battery performance, even get your phone sanitized and cleaned. If your battery isn't working like it should, a ProTech expert will let you know if the battery is eligible for replacement.

A couple sitting by the ocean looking at their photos on their phone

Unlimited photo and video storage

Free up storage for apps and other files while keeping your precious memories safe.

Enjoy at no extra cost

Count on automatic backup and syncing

Put your entire photo collection at your fingertips

A customer holding his phone with a scan complete message

Streaming support

Set up and optimize AT&T streaming services for the best entertainment experience.

Minimize buffering so your movie keeps streaming

Identify WiFi dead zones

Improve your WiFi speed

An Asurion expert assisting a customer on a virtual visit

Not enrolled yet?

Pick the coverage that’s right for you and relax knowing that your mobile world is protected.

1 Unlimited Screen and Back Glass Repairs are available for certain devices, in select locations, which are subject to change at any time. Newly launched device models may not be eligible for repair. Visit asurion.com/claims/att to check current eligibility. *Variation for New York Protect Advantage for 1 customers: Service Fees (per claim) – Screen Repair $29, Battery Replacement $0, Back Glass Repair not available. Unlimited number of claims and $0 screen and back glass repair will launch on April 2, 2024.

2 Same-Day Replacement: Available for select devices in select areas and is subject to parts and technician availability. Claims must be filed and approved by 4pm. Eligibility is determined at time of claim approval and is contingent on certain criteria.